Telemedicine Visits

Virtual Pediatric Care

KidsXpress Telemedicine gives children and young adults ages 0–21 across Alabama another way to connect with a pediatric-focused provider. When a virtual visit is appropriate, you can discuss your child's symptoms from home. Your provider determines the next steps, including whether an in-person examination, testing, or treatment is needed.

Concerns That May Be Appropriate for Virtual Care

• Some mild cold symptoms or seasonal allergy concerns
• Some minor rashes or skin concerns
• Certain eye symptoms that can be discussed over video
• Questions about recovery or next steps after care
• Non-emergency health questions when a virtual assessment is appropriate

How It Works

Choose Telemedicine in the Scheduler

Confirm Availability & Payment

Follow Your Video-Visit Instructions

Discuss Symptoms With a Provider

Understand the Next Steps

Get In-Person Care When Needed

Benefits of Telemedicine

An appropriate virtual visit can reduce travel and let your child stay in a familiar place while you speak with a provider. Telemedicine complements in-person urgent care and your child's regular pediatrician. Treatment and any prescription decisions depend on the assessment; a prescription or complete virtual treatment is not guaranteed.